Q: IF I PURCHASE ONE LICENSE CAN I ACTIVATE THE BACKUP SERVICE ON TWO COMPUTERS?
A: THE BACKUP SERVICE is licensed per computer. If you want to run it on two computers you need to buy two licenses.
Q: Will THE BACKUP SERVICE COPY OPENED FILES?
A: Yes, THE BACKUP SERVICE leverages Microsoft Volume Shadow Copy Technology to backup opened files
Q: HOW THE BACKUP SERVICE SECURES MY DATA?
A: THE BACKUP SERVICE offers several industry standard strong encryption algorithms to protect your data.
Q: DOES THE BACKUP SERVICE COPY ALL FILES EVERY TIME IT RUNS?
A: No, THE BACKUP SERVICE identifies files modified since last backup and only copies such files. This makes subsequent backups run much faster
Q: CAN THE BACKUP SERVICE COPY ONLY MODIFIED PORTION OF THE FILE?
I WANT TO BACKUP MY OUTLOOK PST FILE, BUT IT IS 2GB AND I DON'T WANT TO COPY THE WHOLE FILE EVERY TIME.
A: This is called block-level backup and it is fully supported with THE BACKUP SERVICE .
Q: DOES THE BACKUP SERVICE KEEP OLDER VERSIONS OF THE FILE?
A: Yes and this feature gives you an ability to restore a file to a certain point in the past.
Q: IF I DELETE A FILE ON MY LOCAL COMPUTER IS IT ALSO DELETED FROM BACKUP STORAGE?
A: Yes, the file will be deleted from the online storage too. By default, though, the file will stay on the online storage for 30 days to prevent accidental deletion. We call it Smart Delete.
Q: CAN THE BACKUP SERVICE COPY THE DATA IMMEDIATELY AS IT CHANGES (e.g. new files are added or existing files are modified)?
A: Yes, this is what we call Real-time backup. You can select this option in the Backup Wizard Scheduling step. By using a low level Windows API this feature comes with zero impact on your computer performance.
Q: DOES THE BACKUP SERVICE SUPPORT MAC OS X PLATFORM?
A: No, it is Windows only.